Privacy Statement of Tiger & Palmen GmbH & Co. KG

Tiger und Palmen GmbH & Co. KG ∙ Palmengartenstraße 11 ∙ 60325 Frankfurt am Main
Data Protection Officer: Günter Ditzel, g.ditzel@remove-this.tiger-palmen.de, +49 69 900 29-191

 

The Tiger & Palmen GmbH & Co. KG is operator of the websites www.tigerpalast.de, www.cafe-Siesmayer.de, www.restaurant-lafleur.de und www.gesellschaftshaus-palmengarten.de and responsible office for personal data of users of the website within the meaning of the “Bundesdatenschutzgesetzes“ ("BDSG").


We protect your privacy and your private data. We collect, process and use your personal data in accordance with the contents of these data protection regulations and the applicable German data protection laws, in particular the “BDSG” and the “Telemediengesetz” ("TMG").

These data protection regulations regulate which personal data we collect, process and use about you in order to comply with German legal data protection regulations. Therefore we ask you to read the following explanations carefully.

Type and extent of the collection of personal data

Personal data in the sense of these data protection regulations are individual details about personal or factual relations of a specific or identifiable natural person. This includes, for example, your name or your address and communication data if you provide them to us e. g. via the contact form or the registration function for our newsletter. You can visit our website anonymously without telling us who you are.

If you contact us by telephone and ask us to call you back on our answering machine, we will collect, process and use your name and telephone number. If you wish to be contacted by e-mail, we collect, process and use your name, your telephone number, your e-mail address and your text message.

If you request offers for our services we collect, process and use the following personal data: Name, company, telephone number, e-mail address, street, zip code, city.

If you have registered for our newsletter, we collect, process and use the following personal data: title, name, e-mail address.

If you send us a message via the contact form, we collect, process and use the following personal data: Your request, name, company name, telephone number, e-mail address, your message, preferred contact.

If you send us a message via the application form, we collect, process and use the following personal data, exclusively for applicant purposes: application documents, name, telephone number, e-mail address, street, zip code, city, nationality, place and date of birth, marital status.

Purpose of data collection

We use your personal data for the following purposes:

  • To provide the information you have requested
  • To give you the opportunity to contact us by filling in the contact form or by e-mail
  • To give you the opportunity to request a call back or to be contacted by e-mail
  • For our application process
  • To inform you about changes or news from our service portfolio (newsletter).
  • To detect and correct errors on the website, to check the workload of the website and to make adjustments or improvements.

Personal data is only stored as long as necessary for the respective purpose (Art. 5 Abs. 1 lit. e DSGVO).

No transmission of your personal data

We do not pass on your personal data to third parties, unless this is necessary for the fulfilment of the intended purpose or is necessary for the purpose of contract execution or you have expressly consented. For example, it may be necessary for us to pass on your data to our technical service provider for the purpose of fulfilling an order. Data may also be passed on the basis of legal regulations and/or official or judicial orders are entitled or obliged to pass on data. In particular, this may involve providing information for law enforcement, security purposes or the enforcement of intellectual property rights.

If you have expressly consented, we will use your e-mail address, your first and last name and your voluntary information to send you our newsletter on a regular basis. The name details are only used to personalise the newsletter and to address you personally. At the end of each newsletter you will find a link to unsubscribe at any time. You can also unsubscribe from the newsletter at any time by sending an e-mail to marketing@remove-this.tiger-palmen.de.

Use of cookies and targeting

In order to make your visit to our website attractive and to set up the use of certain functions for you, we use so-called "cookies" on some pages of our website. These are small text files which are stored on your data carrier and which store certain settings and data for exchange with our system via your browser.

A cookie usually contains the name of the domain from which the cookie data was sent, information about the age of the cookie and an alphanumeric identifier. Cookies enable our systems to recognize the user's device and to make possible presettings available immediately. As soon as a user accesses the platform, a cookie is transferred to the hard disk of the user's computer. Cookies help us to improve our website and to offer you a better and even more customized service. They enable us to recognize your computer when you return to our website and thereby:

  • Store information about your preferred activities on the site so that we can tailor our site to your individual interests.
  • Speed up the processing of your requests.

The cookies we use only store the above-mentioned data about your use of the website. This is done by assigning an identification number to the cookie ("cookie ID") rather than by assigning it to you personally. The cookie ID is not combined with your name, your IP address or similar data that would enable the cookie to be assigned to you.

Our website uses a so called Internet-Retargeting-Technology. We use these to target those Internet users who have already expressed an interest in our website on the websites of our partners.

The insertion of these advertising materials on the pages of our partners is based on a cookie technology and an analysis of the previous usage behaviour. This analysis is carried out under a pseudonym and no user profiles will be merged with your personal data. If you do not agree to the creation of user profiles, you can object to this by sending us a message. A special opt-out cookie is then stored on your computer, which must be stored permanently. If you delete this cookie or it is automatically deleted by browser settings, you must reinstall this cookie the next time you visit our site. 

If you do not wish to use browser cookies, you can set your browser so that the storage of cookies is not accepted. Please note that in this case you may only be able to use our website to a limited extent or not at all.

Security of data

All information you transmit to us is stored on servers within the European Union. 
Our website is maintained by BippesBrandão GmbH (Andréstraße 49, 63067 Offenbach am Main) and hosted by Adacor Hosting GmbH (Kaiserleistraße 51, 63067 Offenbach am Main): 
https://www. adacor. com/hosting/

The data centres are managed by Interxion Deutschland GmbH (Hanauer Landstraße 298, 60314 Frankfurt am Main): https://www. interxion. com/de/

The transmission of information via the Internet is not secure, which is why we cannot guarantee the security of the data transmitted to our website. However, we protect our website and other systems by technical and organisational measures against loss, destruction, access, alteration or distribution of your data by unauthorised persons.

Web analytics services

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the United States. In case when IP anonymization is activated on this website, your IP address will be previously reduced by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. 

Right to object to the collection of usage data by Google:

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser-Add-on zur Deaktivierung von Google Analytics.

The deactivation add-on is only available for desktop browsers.

If you are using a smartphone, you can also prevent its collection by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website. Google Opt-Out-Cookie setzen

We would like to point out that the code "gat. _anonymizeIp();" has been added to Google Analytics on this website to ensure anonymous collection of IP addresses (so-called IP masking).

Plugins Social Networks

YouTube

This website uses plugins from Youtube. de/Youtube. com, which - represented by Google Inc. - is operated by YouTube, LLC, Cherry Ave. If you call a website provided with such a plugin, a connection to the YouTube servers is established and the plugin is displayed on the website by notifying your browser. This transmits to the YouTube server which of our Internet pages you have visited. If you are logged in as a YouTube member, YouTube assigns this information to your personal user accounts on these platforms. When using these plugins, such as clicking/launching a video or sending a comment, this information is assigned to your e.g. YouTube user account, which you can only prevent by logging out before using the plugin. Information on the collection and use of data by the platform or plug-ins can be found in the data protection information:
https://www.google.de/intl/de/policies/privacy/

Instagram

Our website uses so-called Social Plugins ("Plugins") from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plug-ins are marked with an Instagram logo, for example in the form of an "Instagram camera".

When you visit a page of our website, your browser establishes a direct connection to Instagram's servers. Instagram transfers the content of the plugin directly to your browser and integrates it into the page. This integration informs Instagram that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately associate your visit to our website with your Instagram account. When you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there. Please refer to Instagram's privacy policy for the purpose and scope of data collection and the further processing and use of the data by Instagram as well as your rights and setting options for protecting your privacy:
https://help.instagram.com/155833707900388/

If you do not want Instagram to associate the information collected through our website directly with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

Facebook

Our website includes plugins from the social network Facebook (Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland). You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit one of our pages that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. Facebook receives the information that you have called up the corresponding page of our Internet presence. If you are logged in to Facebook, Facebook can associate your visit with your Facebook account. When you interact with the plugins, for example by clicking on the "I like" button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and saved there.

Since this transmission is direct, we do not receive any knowledge of the transmitted data. For information on the purpose and scope of data collection by Facebook, the further processing and use of the data by Facebook and your rights and setting options for protecting your privacy, please refer to the Facebook data protection information at http://de-de.facebook.com/privacy/explanation.php.

Data protection and third party websites

The website may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we cannot assume any responsibility or guarantee for third-party content or data protection conditions. Please check the applicable privacy policy before submitting any personal information to these websites.

Changes to this Privacy Policy

We reserve the right to change these data protection regulations at any time with effect for the future. A current version is available on the website. Please visit the website regularly and inform yourself about the applicable data protection regulations.

Your rights and contact

You have the right, at any time and free of charge, to request information about the data stored regarding your person, its origin and recipient as well as the purpose of storage. In addition, you have the right to have this personal data corrected, blocked and deleted in accordance with the statutory provisions.